Privacy Policy

Privacy Policy

Effective Date: November 6, 2026

Website: https://marqueeplanner.co.uk/ (“MarqueePlanner”, “we”, “us”, or “our”)

1. Information We Collect

We collect personal data you provide directly to us when using our website or planning tools, including:

  • Contact Details: Name, email address, phone number, and postal address.
  • Event Details: Event dates, location/venue details, guest counts, marquee layout preferences, and vendor notes.
  • Technical Data: IP address, browser type, operating system, and website usage data via cookies.

2. How We Use Your Information

We process your data to:

  • Provide marquee planning services, layout tools, and quote estimations.
  • Connect you with marquee suppliers or event vendors (where requested).
  • Communicate updates, booking confirmations, or customer support responses.
  • Comply with legal obligations under UK law.

3. Legal Basis for Processing (UK GDPR)

We rely on the following legal bases:

  • Performance of a Contract: Providing the services requested when you create an account or request a layout/quote.
  • Legitimate Interests: Improving our website, user experience, and service delivery.
  • Consent: For marketing communications or non-essential cookies (which you can withdraw at any time).

4. Data Sharing and Third Parties

We do not sell your personal data. We may share data with:

  • Selected Marquee Suppliers / Vendors: Only when you request a direct quote or referral.
  • Service Providers: Technical hosting, database, and analytics providers operating under data processing agreements.
  • Legal Requirements: If required by law, regulation, or court order.

5. Data Retention

We retain your event planning data for as long as your account remains active or as needed to provide our services. Account data can be deleted upon request.

6. Your Rights under UK GDPR

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request erasure of your data (“right to be forgotten”).
  • Restrict or object to data processing.
  • Data portability.

To exercise any of these rights, contact us at [email protected]. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk.